Terms of Service

By using Lavitate AI's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Lavitate AI provides AI-powered receptionist services designed for aesthetic clinics. Our services include but are not limited to:

• 24/7 automated call handling and appointment scheduling
• WhatsApp and Instagram DM management
• Client inquiry responses
• Integration with clinic management systems

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of your business. By using our services, you represent and warrant that you meet these requirements.

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Certain services may require payment. You agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with reasonable notice.

You agree not to:

• Use our services for any unlawful purpose
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use our services to transmit harmful code or malware
• Violate any applicable laws or regulations
• Infringe on intellectual property rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are the exclusive property of Lavitate AI and are protected by copyright, trademark, and other intellectual property laws.

While we strive for 99.9% uptime, we do not guarantee that our services will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

To the maximum extent permitted by law, Lavitate AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

We reserve the right to suspend or terminate your access to our services at any time for violation of these Terms or for any other reason. Upon termination, your right to use our services will immediately cease.

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website. Your continued use of our services after such changes constitutes acceptance of the updated Terms.